Shipping policy
Shipping Policy
Thank you for shopping with Glowmo. We are committed to getting your order to you as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1 to 3 business days after payment is confirmed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times are:
| Location | Estimated Delivery Time |
|---|---|
| United States | 7 to 13 business days |
Delivery times may vary depending on your location, carrier delays, holidays, weather, or high order volume.
Shipping Cost
We currently offer free shipping on all orders.
Tracking Your Order
Once your order ships, you will receive a tracking number by email. Tracking updates may take 24 to 72 hours to appear after shipment.
You can track your order using the tracking link provided in your shipping confirmation email.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Glowmo is not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, contact us as soon as possible at:
We will do our best to update the address before the order ships, but we cannot guarantee changes once the order has been processed.
Lost, Delayed, or Missing Packages
If your order is delayed, lost, or marked as delivered but not received, please contact us at:
We will help review the tracking information and work with you to find a solution.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 30 days of delivery with your order number and photos of the issue.
We will help with a replacement or refund when applicable.
International Shipping
At this time, Glowmo only ships within the United States.
Contact Us
For any shipping questions, contact us at: